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Temporary Front Desk Support

Location: Beaufort, SC
Hourly Rate: $15/hr

Duties and Responsibilities:

• Centralize scheduling for psychiatrists and other mental health professionals.
• Make reminder calls to clients.
• Process intakes and answer phones, directing calls as needed.
• Distribute mail, faxes, and all client correspondence.
• Create and mail client correspondence.
• Maintain office equipment and inventory.
• Distribute compassionate medication and maintain medication logs.
• Update client insurance information annually and ensure annual electronic signatures are captured.

Financial Responsibilities:

• Conduct annual client financial reviews.
• Batch and route all accounts receivables.
• Update daily cash log and perform daily deposit transactions.
• Import documents into EMR and update CIS.
• Complete all ticket corrections, charges, and paybacks.
• Maintain and post financial data to ledgers and assist with collections.
• Encourage clients to make payments on account.

Administrative Responsibilities:

• Ensure all documentation is provided at initial appointments.
• Maintain client records and ensure compliance with Medicaid/Medicare, QA, CARF, and HIPAA guidelines.
• Manage all information in EMR and CIS.
• Fill in for other support staff during lunch breaks or leave.

Other Duties: As requested by leadership.

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